Audit Preparation

Certification Audit & Surveillance Preparation

Already have a system, but not sure it's ready for the auditor? This is a standalone service — readiness checks, a mock audit and support on the day of the real audit, regardless of who implemented the system.

When you need this service

Implementation and audit preparation don't always have to go together. If the system was introduced internally, through another consultant, or is simply a few years "old," it's useful before a certification audit or annual surveillance to have someone independent and systematic check from the outside that everything is genuinely ready.

This service is most often requested by organisations that: are facing their first certification audit and want confidence before Stage 1/2; have an annual surveillance audit coming up; are changing certification body; or received nonconformities at a previous audit that need to be reliably closed.

What preparation includes

Concrete activities, tailored to how much time you have before the audit:

Readiness check (gap check)

A quick review of documentation and practice against the standard's requirements — a clear list of what's missing.

Mock audit

We simulate the real audit using the same methodology: interviews, process observation, record review.

Documentation review and fine-tuning

Policies, procedures and records are aligned with actual practice — no binders nobody reads.

Preparing staff for interviews

Short workshops: what the auditor asks, how to answer confidently and accurately, without the nerves.

Support on audit day

We accompany you at Stage 1, Stage 2, or the annual surveillance audit and help with communication with the auditor.

Closing findings after the audit

If the audit does uncover nonconformities, we help make sure corrective actions are closed on time.

What the process looks like

Usually four steps, tailored to the time you have before the audit:

System reviewA short conversation and a review of existing documentation and practice on the ground.
Mock auditA readiness check using the same methodology the certification body uses.
Closing weaknessesTogether we close everything the mock audit uncovered, before the real appointment.
Support on audit dayWe're there with you during the audit and afterwards, until the findings are closed.
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Why hire independent preparation

Fewer surprises

You discover weaknesses yourself, at the mock audit — not the auditor, at the real one.

A calmer team

Employees know what to expect and how to answer — less nerves, fewer mistakes.

An independent view

Systematic review regardless of who implemented the system — a fresh eye spots what gets overlooked from the inside.

A certificate without delays

Fewer repeat audits and extended deadlines caused by unresolved nonconformities.

FAQ

Can I use this service even if the system wasn't implemented through you?

Yes. Audit preparation is an independent service — we're often engaged by organisations whose system was implemented internally or through another consultant, who want an independent readiness check before the audit.

What is a mock audit?

A simulation of the real certification audit: we review documentation, interview employees and observe processes using the same methodology an auditor uses, then give you a list of findings to close before the real audit.

Are you present on the day of the real audit?

Yes, by arrangement we accompany you at the Stage 1 and Stage 2 audit (or an annual surveillance audit) — helping with communication with the auditor and quickly resolving any minor findings on the spot.

How long does audit preparation take?

For a routine annual surveillance audit, usually 1 to 2 weeks; for a first certification audit or an audit after a longer gap, 3 to 6 weeks, depending on the state the system is found in.

How much does preparation for a certification audit or surveillance cost?

There is no fixed price that applies to everyone — the cost depends on the organisation's field of activity, its size, the number of standards involved and the current state of the system. Send us a short description of your organisation and we will prepare a free, tailored estimate.

Some of our references

More than 400 organisations in Montenegro and the region have gone through implementation with us — from banks and public bodies to manufacturing, IT, laboratories and hospitality.

KIPS — Qualiterna client for ISO standards
Mtel Crna Gora — Qualiterna client for ISO standards
Čikom — Qualiterna client for ISO standards
Erste Bank — Qualiterna client for ISO standards
Montenegroberza — Qualiterna client for ISO standards
CGES — Crnogorski elektroprenosni sistem — Qualiterna client for ISO standards
Port of Adria — Qualiterna client for ISO standards
Ministarstvo poljoprivrede, šumarstva i vodoprivrede — Qualiterna client for ISO standards
Ministarstvo socijalnog staranja, brige o porodici i demografije — Qualiterna client for ISO standards
Agencija za nadzor osiguranja — Qualiterna client for ISO standards
Komisija za tržište kapitala — Qualiterna client for ISO standards
Ispitni centar Crne Gore — Qualiterna client for ISO standards
Arhiv — Qualiterna client for ISO standards
Crnagoracop — Qualiterna client for ISO standards
Zavod za transfuziju krvi Crne Gore — Qualiterna client for ISO standards
Aviopetrol — Qualiterna client for ISO standards
Rokšped — Qualiterna client for ISO standards
Montenomaks — Qualiterna client for ISO standards
Securitas Montenegro — Qualiterna client for ISO standards
DataLab — Qualiterna client for ISO standards
Amplitudo — Qualiterna client for ISO standards
Axians — Qualiterna client for ISO standards
Bild Studio — Qualiterna client for ISO standards
TRING — Qualiterna client for ISO standards
Uhura — Qualiterna client for ISO standards
Trony Network — Qualiterna client for ISO standards
Vectors — Qualiterna client for ISO standards
Vodovod i kanalizacija Danilovgrad — Qualiterna client for ISO standards
Ulazi Podgorice — Qualiterna client for ISO standards
Xenergy — Qualiterna client for ISO standards
4SEC — Qualiterna client for ISO standards
A-Mark — Qualiterna client for ISO standards
Adria Hotel — Qualiterna client for ISO standards
Alfa Project — Qualiterna client for ISO standards
Alliance Crna Gora — Qualiterna client for ISO standards
AP Print — Qualiterna client for ISO standards
Art Beton — Qualiterna client for ISO standards
Art Gloria — Qualiterna client for ISO standards
ASP Montenegro — Qualiterna client for ISO standards
ATACO — Qualiterna client for ISO standards
B Team — Qualiterna client for ISO standards
Biro Konto — Qualiterna client for ISO standards
Bombeton — Qualiterna client for ISO standards
Business Universal — Qualiterna client for ISO standards
Car Invest — Qualiterna client for ISO standards
Centroslavija — Qualiterna client for ISO standards
Centralno klirinško depozitarno društvo — Qualiterna client for ISO standards
Đurići — Qualiterna client for ISO standards
Unipred Bijelo Polje — Qualiterna client for ISO standards
Vatrooprema — Qualiterna client for ISO standards
Velko — Qualiterna client for ISO standards
Ventus ALU i PVC — Qualiterna client for ISO standards
VIB BAS — Qualiterna client for ISO standards
Vidikovac — Qualiterna client for ISO standards
VMC Volvox and Materials — Qualiterna client for ISO standards
Vujačić Company — Qualiterna client for ISO standards

These are only some of our clients. More about us →

Have an audit or surveillance coming up?

Tell us the date and which standard is involved — we will propose a preparation plan that arrives on time. Call us or send an inquiry — we reply within 24 hours.

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