General
Cookies and visit measurement
Short and in plain language: what this site leaves on your device, when, and how to switch it off.
Without consent — nothing
Until you click “Accept all” or switch analytics on in the settings, this site sets no analytics cookies and loads no Google script. The “Only necessary” button is the same size and just as visible — click it and the bar disappears, nothing is loaded, and the site works the same.
If you consent
We load Google Analytics, the tool we use to measure how many people visit the site, which pages they read and where they come from. That tells us which content is worth expanding. It is configured so that the IP address is truncated and no advertising or ad-personalisation signals are used.
Analytics then sets its own cookies, which last up to two years and keep a returning visitor from being counted twice. We see the data in aggregate — the report shows numbers and pages, not individuals.
What the site remembers even without consent
A few things are kept in your browser’s own memory (localStorage), not in cookies. They never leave your device and we have no access to them:
- your cookie decision, so the banner does not ask again — kept for one year;
- your choice of the light or dark theme;
- an unfinished self-assessment, so you do not lose it if you close the page — deleted after seven days.
- your conversation with the assistant as shown on screen (sessionStorage), so you don’t lose it when you move to another page — it is deleted when you close the tab.
Forms on the site
When you send an enquiry or complete a self-assessment, what you enter reaches us by e-mail and is used only to reply to you and prepare a quote. We do not sell this data, do not share it with third parties and do not use it for marketing without your separate consent. Individual questionnaire answers are not stored permanently.
Assistant
The assistant in the bottom-right corner answers with Qualiterna’s prepared answers: the questions and answers are loaded from our website, and the search through what you type runs in your browser — until you send your contact details, nothing you type leaves your device. The assistant sets no cookies and does not track you across the site.
- If you leave your contact details through the form in the window, your name, contact details, message and the questions you opened reach us by email, just like a form, and we use them only to reply to you.
- To prevent abuse we count submitted contact requests per IP address, in a shortened form from which the address cannot be read; the counter is deleted after two days.
- When AI mode is switched on, the window header says so (“AI”), and questions you type freely are answered by the Claude model by Anthropic (USA). Your message then goes to our server and from there, together with the earlier messages of that conversation, to Anthropic, which processes it as our processor and, under its terms for business customers, does not use it to train models. We keep such a conversation on our server for at most two hours after the last message.
- Please don’t enter sensitive data (ID numbers, health data, passwords). The assistant’s answers are for information — quotes and expert assessments come from our consultant.
How to withdraw consent
Click — the same button is in the footer of every page — and change your choice; if you switch analytics off, its cookies are deleted immediately. You can also clear the site’s data in your browser (usually under “Privacy” or “Site data”), and the bar will ask you again on your next visit. You can block cookies entirely; the site works normally without them.
Questions
For anything to do with data, write to us at info@qualiterna.com. If you want to know how the data protection rules apply to your own organisation, see the page on the data protection officer.