General

FAQ

Everything clients ask us before getting started — in one place, no fine print.

Questions we're asked most often

How much does ISO standard implementation cost?

The price varies from organisation to organisation: number of employees, sector, number of locations, process complexity, the existing level of organisation, and the standard being implemented. That's why we provide a quote only after a free introductory consultation — no flat figures that grow later.

What does ISO standard implementation mean?

Adapting the standard's requirements to real operations: establishing procedures, records, responsibilities, objectives, risk management, internal reviews and a management review of the system. We've explained this in detail on the "What Is ISO Standard Implementation?" page.

What is an ISO certificate?

A document by which an independent certification body confirms that an organisation's management system complies with the requirements of a specific standard. Valid for 3 years with annual surveillance audits (for most standards).

What is ISO certification?

The process of independently reviewing a system: a documentation review (Stage 1), an audit of application in practice (Stage 2), issuing the certificate, annual surveillance audits and recertification.

How long does implementation take?

Most often 2 to 6 months, depending on the standard and the organisation: ISO 9001 usually 2–6 months, ISO 27001 4–8, HACCP 1–3 for smaller facilities. For large systems — over 500 employees, multiple locations or an integrated system of several standards — a project realistically runs beyond a year; we handle those clients too. We define the exact timeline after a gap analysis.

Is certification mandatory?

Standards are voluntary (with the exception of legal obligations such as HACCP procedures in food businesses), but certificates are increasingly required by tenders, customers and contracts — so in practice they become a condition of doing business.

Who issues an ISO certificate?

An independent certification body. A consultant must not issue a certificate to an organisation they've prepared — we prepare you and recommend accredited bodies.

Does the certificate need to be accredited?

Yes — only a certificate from a body accredited for the specific standard and sector carries full value and international recognition. Non-accredited certificates are often rejected on serious tenders and by serious customers.

What's the difference between implementation and certification?

Implementation is establishing the system within the organisation (that's what we do with you); certification is an independent review of that system (that's what a certification body does). Two separate roles — deliberately.

Can several standards be implemented together?

Yes — and it's usually more cost-effective. Standards share the same structure (HLS), so documentation, risks, internal audits and reviews are done once for all of them.

What is an integrated management system?

A single system that meets the requirements of several standards at once (e.g. ISO 9001 + 14001 + 45001), with unified documentation and reviews. More detail on the "Integrated Management System" page.

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Designations of the same standard by market

The most common question around tenders — why a certificate from another country “doesn’t look the same”:

Most of the confusion is caused by the national prefix in the designation: the same standard carries its own designation in every country, so a bidder from Serbia, Bosnia and Herzegovina or Croatia brings a certificate that “doesn’t look the same” — even though it is the same standard. That is why we recommend that tender documentation always states the international designation — ISO 9001, ISO 14001, ISO/IEC 27001 — because every bidder understands it, wherever they come from, and nobody has to prove that MEST, SRPS or BAS are “the same thing”. Official designations by national institute:

Official designations — by national standardisation institutes

Show designations for a standard (several at once):
MarketISO 9001ISO 14001ISO 45001ISO/IEC 27001ISO 22000ISO 50001ISO 13485ISO/IEC 17025Standardisation instituteAccreditation body
International (ISO)ISO 9001ISO 14001ISO 45001ISO/IEC 27001ISO 22000ISO 50001ISO 13485ISO/IEC 17025ISO—
Europe (CEN)EN ISO 9001EN ISO 14001EN ISO 45001EN ISO/IEC 27001EN ISO 22000EN ISO 50001EN ISO 13485EN ISO/IEC 17025CEN—
MontenegroMEST EN ISO 9001MEST EN ISO 14001MEST EN ISO 45001MEST ISO/IEC 27001MEST EN ISO 22000MEST EN ISO 50001MEST EN ISO 13485MEST ISO/IEC 17025ISMEATCG
SerbiaSRPS ISO 9001SRPS ISO 14001SRPS ISO 45001SRPS ISO/IEC 27001SRPS ISO 22000SRPS ISO 50001SRPS ISO 13485SRPS ISO/IEC 17025ISSATS
Bosnia and HerzegovinaBAS EN ISO 9001BAS EN ISO 14001BAS EN ISO 45001BAS EN ISO/IEC 27001BAS EN ISO 22000BAS EN ISO 50001BAS EN ISO 13485BAS EN ISO/IEC 17025ISBIHBATA
CroatiaHRN EN ISO 9001HRN EN ISO 14001HRN EN ISO 45001HRN EN ISO/IEC 27001HRN EN ISO 22000HRN EN ISO 50001HRN EN ISO 13485HRN EN ISO/IEC 17025HZNHAA
AlbaniaSSH EN ISO 9001SSH EN ISO 14001SSH EN ISO 45001SSH EN ISO/IEC 27001SSH EN ISO 22000SSH EN ISO 50001SSH EN ISO 13485SSH EN ISO/IEC 17025DPSDPA
North MacedoniaMKS EN ISO 9001MKS EN ISO 14001MKS EN ISO 45001MKS EN ISO/IEC 27001MKS EN ISO 22000MKS EN ISO 50001MKS EN ISO 13485MKS EN ISO/IEC 17025ISRSMIARNM
KosovoSK EN ISO 9001SK EN ISO 14001SK EN ISO 45001SK EN ISO/IEC 27001SK EN ISO 22000SK EN ISO 50001SK EN ISO 13485SK EN ISO/IEC 17025AKSDAK

The designations are deliberately shown without the year of issue: the year in a national designation is the year of national adoption, not the year of the ISO edition, so it differs from country to country. MEST EN ISO 9001:2016, SRPS ISO 9001:2015 and BAS EN ISO 9001:2015 are one and the same standard — ISO 9001:2015. The same applies to ISO/IEC 27001:2022, which Montenegro adopted as MEST ISO/IEC 27001:2023. You can always check the exact designation and year of adoption in the national institute’s catalogue.

Why the year should not be written into a tender: the new version ISO 9001:2026 was published on 16 September 2026, and a three-year transition period follows — expected to run until September 2029, subject to formal confirmation by Global Accreditation Cooperation (formerly IAF). During that period, certificates to ISO 9001:2015 and to ISO 9001:2026 are valid in parallel, and both are correct. A tender that asks for exactly “ISO 9001:2015” after the changeover excludes companies that have already moved to the new version, while a tender that asks only for “ISO 9001:2026” excludes everyone else while the transition period is still running. The safest wording is therefore “an ISO 9001 certificate, in the valid version of the standard” — without the year.

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